Centrally located in Garden Place, we are your local experts in our beautiful city.  Come in and see our comprehensive range of brochures, maps and visitor guides.

We also specialise in travel arrangements for all New Zealand destinations, so can help you plan your New Zealand holiday. 

Meet the team

Hailey  Manager
Face2Face Lemurs, Hamilton Zoo

Rachel  Systems Administrator
Tuatara, Hamilton Zoo

Face2Face Lemurs, Hamilton Zoo​​
The Riff Raff Statue

Victoria on the River


Hours of Operation:

Monday to Friday: 9.00am to 5.00pm
Saturday, Sunday and Public Holidays: 9.30am to 3.30pm
* Closed on Christmas Day

Corner Caro and Alexandra Streets
Garden Place
Phone: 07 958 5960
Freephone NZ: 0800 HAMILTON
(0800 4264 5866)
Outside NZ: +64 7 958 5960

Car Parking:

We have two free 20 minute car parks for i-SITE customers, located in the Hamilton City Council car park on Caro Street.


DOC Backcountry Hut Ticket

Standard Hut Tickets can be used to pay for Serviced or Standard huts (1 Standard Hut Ticket per night for Standard huts, 3 Standard Hut Tickets per night for Serviced huts).
Hut tickets cannot be used for Great Walk huts (during Great Walks season), or for bookable huts (Waitawheta Hut and Pinnacles Hut for example), they need to be booked online.

Event Ticketing:

We are agents for the following event ticketing companies:

For further event information, simply refer to the above website's.


Postal Service:

We are agents for Parcel Connect which allows you to send, collect or return your parcel at your local Parcel Connect agent when it suits you and your busy lifestyle.

For more information, refer to Parcel Connect.