We are your local experts in our beautiful city.  There are a number of world class attractions in and around Hamilton and our friendly isite team will be happy to tell you all about them.

We provide a comprehensive, impartial information and booking service for Hamilton, Waikato, and the rest of New Zealand. 

  • Bookings: Local and nationwide for accommodation, attractions and activities, transport (train, bus, ferry)
  • Local information: Getting around, eat out/night out, shopping and markets, things to see and do
  • Planning: Tours, trips, itinerary planning
  • Event ticketing: Local and nationwide (companies listed below)
  • Free: Travel guides and maps
  • Guidance: Live, work, play in Hamilton

Meet our team - talk to our 100% Pure New Zealand Specialists

Hailey Visitor Services Manager
Kaiwhakahaere pae manuwhiri
Hamilton Zoo &
Waiwhakareke Natural Heritage Park

Rachel Consultant/Systems Administrator 
Kaiwhakahaerenga Puunaha
Hamilton Gardens (Italian Renaissance Garden)
Katrina Information & Travel Consultant 
Kaiaawhina Tira Haere 
Waikato Museum
* Other language: Korean 
Keira Information & Travel Consultant 
Kaiaawhina Tira Haere 
Hamilton Gardens (Ancient Egyptian Garden)
* Other language: Mandarin


Contact Us

We're available 7 days 10.00am to 5.00pm including public holidays (closed Christmas Day) by phone or email.
Phone: 07 958 5960
Freephone NZ: 0800 HAMILTON (0800 4264 5866)
Outside NZ: +64 7 958 5960



Free on-street central city parking for up to two hours, with a $6 per hour charge for the third and subsequent hours. The two hours can be in one park or in a combination of central city on-street metered and pay and display parks between 8am and 8pm, Monday to Saturday.
Sensors have been installed in all metered parking bays in the central city which will provide real-time data on usage of parking spaces. The sensors are also linked to a free app, Pay My Park, which allows users to check parking availability, get reminders when their parking is due to expire and pay for parking via their mobile device.
For more information on parking in Hamilton's central city visit


Department of Conservation Backcountry Hut Tickets - you can purchase from Trek N Travel (221 Victoria Street or phone 07 839 5681) or Bivouac (2/311 Barton Street or phone 07 839 4206) 

If you prefer to 'pay as you go', or will be using backcountry huts infrequently, then purchasing Hut Tickets is a good option. You put these into the honesty box at the hut. Tickets are available in-store at the isite.

Hut ticket type


Standard – Adult (18+)


Standard – Child/Youth
(5-17 years)


Serviced – Adult (18+)


Serviced – Child/Youth
(5-17 years)



Hut tickets cannot be used for Great Walk Huts (during Great Walks season), or for bookable huts (Waitawheta Hut and Pinnacles Hut for example), they need to be booked online.


Event ticketing

Currently we are only operating remote services and unable to offer these services temporarily.

Simply refer to the above websites to book online.


12 month Gift voucher - Kiwi Balloon Company

Kiwi Balloon Company’s flights take place daily from Innes Common, by Lake Rotoroa, on Lake Domain Drive in Hamilton.

Contact Hamilton isite by email or phone during work hours (Monday to Sunday 10am to 5pm) to purchase.
$400.00 per Adult
$320.00 per Child  (7-12 years)

Terms and Conditions:

This issued gift voucher entitles the bearer to a balloon flight with the Kiwi Balloon Company. It cannot be exchanged for cash, or used in conjunction with any other offer.
The gift voucher is valid for 12 months from the day of purchase.
It is non-refundable and cannot be redeemed during the Balloons over Waikato Festival.